Analytics need a linked server with the Discrofy bot in it. Link a server from Integrations or Setup, add the bot, and data starts appearing as members join and chat. Charts fill in over the following days.

Where do I start after creating an account?+

You are taken to setup: connect Discord, pick a server to link, add the bot, then open the overview. You can return any time via Setup in the sidebar.

Will the AI builder delete my existing channels?+

Not by default. Builds are additive and leave your existing channels and roles in place. Replace mode, which rebuilds from scratch, needs your password and two-factor code, and builds can be rolled back within your plan’s restore window.

How does billing work?+

Paid plans are billed monthly or annually by card through Stripe. Change plan, update payment details or cancel from Dashboard → Billing.

Who do I contact for bugs or partnerships?+

Signed in? Open a ticket from Dashboard → Support and chat with us there (we also email you when we reply). Otherwise use the Contact page and we reply by email. General enquiries: [email protected]. Legal: [email protected].

Still stuck?

We aim to reply within one business day. Already have an account? Open a ticket from Dashboard → Support.

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